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How to distribute work electronically?
SaaS BPM Integrated Solution No-Code Flow Customization
You need a powerful and versatile solution to help you manage an overwhelming amount of inbound work. We have the answer for directing both your in-house technicians and your outside vendors, while at the same time providing you with metrics and reporting that will guide you to better efficiency and performance.
There is nothing worse than a dissatisfied client tying up your operation by constantly asking for information. Our solution provides you with the option to offer your client a customized portal where they can access their information at any time, without impacting your operation.
Your operation depends on fast and accurate communication with your vendors. With our solution, you can allow your vendors to register themselves in the system, directly access information related to their tasks, and to report back into the system in real time. This seamless communication stream will minimize miscommunications and errors and will give you an easy way to review and rate your vendors’ performance.
Your technicians can, using our solution, perform their tasks using a checklist, upload status updates (including photos and videos) directly from their mobile app. Your operation (and clients) will be able to see, in real time, the ongoing work being performed by your technicians and vendors in the field.
Project scheduling is vital to prioritize, arrange, and distribute work efficiently. Our Project Scheduler accesses your data and updates everyone (Clients, Technicians, and Vendors) automatically.communication stream will minimize miscommunications and errors and will give you an easy way to review and rate your vendors’ performance.
End users can download a user-friendly app which they can use to directly report concerns. Those user-reported concerns seamlessly become jobs in your system, without any need for entry by your staff.
Sometimes it isn’t a person who would let you know if something requires maintenance. Internet-connected sensors can report directly to your system, triggering alerts for your technicians and vendors to address – often before your client even knows there is a problem.
Things look good, but are they really good? How would you apply metrics to know that your operation is going as expected? Morning updates? Sure! Machine learning? Why not?
Small and Very Large organizations both can benefit from operating with a digital workflow. Maintenance ops, Dispatching Centers, Call Centers, Office Work, Special Projects, Engineering Jobs, Facilities Jobs, Construction, Fulfillment, Large-Scale projects, are only a few examples.
SWEVEN centralizes info and provides a number of interfaces, depending of the role someone plays in your workflow. SWEVEN provides tools for you to configure segmentation, distribution, flow, approval, communication and more. You’re typically up and running the same day. You may deploy to 1 more person in your operation, or to 100,000.
Why is this good for me?
Paperless without buying anything, just pay-per-use
True disconnected Communication among different roles
Jobs are managed seamlessly. Every stakeholder does their part
If you need to know what time it is, would you build a watch?
Benefits immediately available to you:
Seamless communication. Employees, Supervisors, Clients, Vendors, Technicians, Consultants, Outsourced Teams, they all communicate with the system, and not directly with each other when possible.
Pipeline Management and dynamic workflow. A tailored queue structure with two levels of status classification (you can use ours or create your own) to properly track ongoing work.
Mobility. If you have people in the field you can instantly use geo-dispatch, geo-tracking, dynamic status, media upload, checklists to fill up, and more.
People at the office get all the tools they need to: take new work, respond to clients, assign work, monitor, coordinate, execute and close the job.
A powerful tool to access all your data instantly. Powerful filtering, searchings, exports, and more features always available.
Invite your Clients to use the portal you’ll have for them. From there they can send you new work, keep track, draw analytics and more. They’ll share it with their employees as the portal related to the work you do.
Your Vendors have other Clients. This is a portal to make things easier on the work you outsource to them. You need visibility, they need accuracy. You need accountability, they need reliability. Communication is success
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How do I get SWEVEN?
Scalable Cloud SaaS solutions like ours allow you to avoid having to buy or build a system. We can handle 100,000 of your users.
As soon as you register and suscribe you’ll have your own ‘cloud silo’ which you’ll use to share with your other stakeholders.
SWEVEN currently has a sleuth of useful tools for you. But we don’t stop, we never stop adding more, as new technologies emerge.
System maintenance and support is a big hassle if that’s not your industry. With us all that is added as part of your subscription.