Robotic Process Automation (RPA) and Business Process Management (BPM) are both important tools in the world of business operations and automation 💻
💡 BPM practices could easily be implemented using Workflow Automation Processes (e.g. Zapier apps), which in turn, could contain RPA’s Task Bots to execute repetitive tasks (e.g. overnight routines).
Any company could be running several automated work-streams at any time, from Lead inception to Customer Service and everything in between.